13 Jan Member Spotlight: Redmore
Dutch professional staffing and consulting firm Redmore provides solutions to clients in the financial and commercial sectors, and to government and health institutions. The Redmore Group actually consists of three distinct brands, namely: Triple A – Risk Finance, an independent and innovative consultancy firm specialised in actuarial services and risk management, Talent&Pro, the Netherland’s foremost staffing agency for the financial sector, and Profource, an Oracle software and systems service firm.
Between the three companies, Redmore employs around 1100 professionals – 815 at Talent&Pro, 220 at Profource, and around 90 at Triple A. The organisations and brands that now make up Redmore originally began with Talent&Pro 17 years ago. In 2010, when [most of] the current management team was formed, Talent&Pro employed only 180 individuals. Since then, and in part due to the acquisition of three other companies in 2014, the company has grown at an unprecedented rate. Not surprisingly, this growth came with some structural changes, thus leading to the three brands that now make up the Redmore Group. Redmore’s growth can also be attributed to its realisation that, in order to succeed, it would need to play an active role in the on-going digitalisation within the industry.
Within the financial services sector, Redmore distinguishes itself from the competition by delivering an adaptable, specialised offering to its clients. Talent&Pro General Manager Edwin van den Elst: “We are highly flexible towards our clients. The moment they need personnel, they come to us. We provide them with the best possible fit. What makes Redmore unique is the combination of both IT and professionals with the expertise necessary to put that technology to work.” Under the name Redmore Solutions, the company combines the services of Triple A, Talent&Pro and Profource to deliver exactly what the client needs. Within the world of financial services, the company’s clients include major Dutch banks like ABN AMRO, Rabobank, and SNS, and insurers such as Delta Lloyd and Nationale Nederlanden.
Redmore has ambitious plans for the future that include addressing changing regulations through the development of software and technology. In fact, the company already has a small team of experts now developing software aimed at improving the delivery of mortgage advising. Another important area of ongoing focus is a wider concept – client contact. Edwin van den Elst: “For us, it will be important in the coming years to work towards further integration of the three companies under Redmore. Additionally, emphasis will be placed on delivering a higher quality of service, and on the further digitalisation of our own company. Another big plan on the agenda is the renovation of company headquarters in Utrecht to create a ‘customer contact centre’ fitted with cutting-edge, customer-oriented technologies.”
Redmore joined the Holland FinTech network about a year ago and has been very satisfied so far. The company is even making plans to further its collaborations in the coming year. As Edwin van den Elst puts it: “What Holland FinTech provides is so relevant. Digitalisation has had a huge impact on the financial services industry and the tempo of change continues to quicken. We believe it is very important to stay informed and know what is going on. The collective platform and body of knowledge that Holland FinTech provides are both enormously valuable.”
Looking forward, Talent&Pro General Manager Edwin van den Elst asserts: “From our HR-oriented background, we will maintain our role as a company driven by and for people. Our aim is to take a leading role in combining this initial focus with the newest IT developments in the financial services sector.”