Research
invest northern ireland
Published
Share

Unblu: Humanize your Digital Customer Service

 

More and more of life is taking place online, including taking care of financial matters. While this technological progress brings greater convenience and efficiency, are we in danger of losing the important human element of empathy?

Many banks believe that they are customer-centric, it’s evident that a service that really puts the customer first doesn’t just prioritize speed and efficiency but also acknowledges the importance of the personal and human element of customer service.

Download our free 15-page whitepaper to understand:

  • How technological progress has transformed the customer experience.
  • How new competitors are emerging to take advantage of these advances.
  • How traditional players can adjust their strategies and value propositions.
  • What true customer-centricity looks like.
  • How Unblu can empower financial providers in this new context.

 

Read the full whitepaper here.

Share this Article
Related Insights
Featured
Holland Fintech Digital Transformation Paper 2024
Holland Fintech is proud to present the Digital Transformation Paper 2024. This whitepaper, led by the Holland Fintech working group Digital Transformation in collaboration with Accenture, provides valuable insights into the dynamics and key factors influencing successful collaborations between fintechs and incumbents.
Holland Fintech Pavilion at Money 20/20
Money 20/20 – Join our Pavilion! The Holland Fintech Pavilion offers a unique opportunity to connect with a global audience of fintech professionals. Located at the heart of Money 20/20, the pavilion provides a central hub for networking, collaboration, and exposure.
Amsterdam Fintech Week
Amsterdam FinTech Week is back on 2-4 October 2024! Be a sponsor, co-organizer, or just participate in our community events.

How likely are you to recommend Holland FinTech?