FintechOS: Digital-First SME Banking

Find out about the major trends shaping the global banking landscape in a report which reveals:

  • How to build truly customer-centric propositions for SMEs 
  • Practical examples of SME banking done right
  • The secrets behind the success of SME neobanks
  • Executive views on the next evolution of SME banking based on interviews with business leaders from ABN AMRO, Nordea, OTP Bank and HSBC
  • Key findings from a survey conducted with 40 SME bankers around the globe on how to best capitalize on market trends to deliver new, superior offerings to SME customers
  • How FintechOS helps SME banks become digital-first players  


To meet the evolving needs of SME customers, banks are transforming their business models, digitizing their offerings, and creating ecosystems with a whole range of beyond banking services.   

This report provides key insights and considerations on the SME banking space, including trends, challenges and opportunities, evolving service models, digital initiatives, or partnership plans. It also shows how banks can capitalize on these dynamics to build truly customer-centric propositions for SMEs and unlock the vast opportunities for innovation and growth in SME banking.

The comprehensive research paper was developed in partnership with Efma. A global non-profit organization, established in 1971 by banks and insurance companies, Efma facilitates networking between decision-makers. It provides quality insights to help banks and insurance companies make the right decisions to foster innovation and drive their transformation. 120 financial groups in 133 countries are Efma members.

Download the full report here.

Share this Article
Related Insights
Dutch FinTech Map 2022
Make sure your company is on the map! Are you a member, or active in the Netherlands? Provide your details to be featured!
Amsterdam Fintech Week
Amsterdam FinTech Week is back on 9-16 September, fully in-person and online. Be a sponsor, co-organizer, or just participate at the summit or one of the countless side events.
AMLD5 Guide
A source for consulting PSD2 legislation coupled with commentary, tips & tricks, applicability, in collaboration with our member law firms.

How likely are you to recommend Holland FinTech?