In this Holland FinTech Online Event: Elias Ghanem, Global Head of Market Intelligence at CapGemini, and Vincent Fokke, CTO at Capgemini Netherlands, will be discussing the key highlights of the World Retail Banking Report 2020 in engaging session together with our one and only, Don Ginsel.

The World Retail Banking Report 2020 from Capgemini and Efma explores how retail banks are facing pressure to transform, as new entrants focused on customer experience gain significant market traction while the current pandemic environment drives consumers to digitally interact more with their banks. The report highlights the need for banks to evolve into platform-based models and transform their core to stay competitive (Capgemini, 2020).

Below the Agenda of the event:

09.30: Welcome words from Holland FinTech by Don Ginsel (CEO Holland FinTech)

09.35: Intro words from Capgemini

09.40: Deep dive in the Report

10.00: Q&Aa

10.20: End of event