Are digital ecosystems the future of insurance?

Are digital ecosystems the future of insurance?

Are digital ecosystems the future of insurance?

Big consulting firms Accenture and McKinsey say that the future of insurance lies in its ability to pivot towards a digital ecosystem model. Accenture states – “if insurers fail to create their own ecosystems, they run the risk of being limited to the role of a pure risk cover provider. Other players may then be in a better position to provide a more nuanced and valuable customer experience, to impose their brand, and to own the customer relationship.”

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This infographic gives an overview of how the different sectors within the ecosystem are positioned in the financial services value chain.
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