19 Dec The World Islamic Banking Competitiveness Report
The report 2014-2015 provides a new look into core international markets. It explores how digital innovation is set to positively disrupt traditional banking models. Global Islamic banking assets attained compounded annual growth rate (CAGR) of around 17% from 2009 to 2013. The Islamic banking industry has gone mainstream in several core markets.
EY analysed the sentiment of over 2.2 million customers’ social media posts on their banking experiences with Islamic banks in Saudi Arabia, Bahrain, Kuwait, UAE, Malaysia, Indonesia, Turkey, Qatar and Oman. The results showed that customer satisfaction is mediocre for many Islamic banks.
Get the complete report here
