Billion dollar experiences - Chapter 2: Making my first Payment

Research

Published

May 29, 2020

Billion dollar experiences – Chapter 2: Making my first Payment

Built for Mars his releasing a report series on the user experience with challenger banks (Billion dollar experiences). The first chapter detailed opening a bank account, this 2nd chapter details the first payment experience. Things that went well are highlighted as well as any mistakes in the UX they ran into.

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