In IT services, the explicit demand of the customer often entails an implicit desire. To provide the optimal answer to this unspoken need, the business objectives have to be clear to all parties involved. Levi9 Technology Services believes that the right response to the customer demand happens at three levels: the client itself, the employee, and last but not least, the end user.
Read the Interview with Holland FinTech’s member ‘Five Degrees’ , done by IT Executive of Levi9 here
