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Predictive Analytics and Automation: Banking

How can we best leverage on new technologies such as predictive analysis and automation to maximize efficiency gains, profit margins and customer experience in banking? This piece explores how new tech can help both challenger and incumbent banks with the key issue many service providers are facing: is the future to replace workers or to use tech to empower them? Luckily for all flesh and blood readers – the latter seems to be most favored.

 

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