In this episode we’re speaking to Benoit Legrand, Global Head of FinTech at ING. Benoit has more than 20 years of experience in transforming various areas of banking, and even founded a startup. In this interview he shares how ING is like a ’20-year-old FinTech,’ and why a team’s banking experience is key to helping banks change. “I’ve seen so many companies just trying to bring people from outside with a very digital background. But they are not speaking the banking language. And you need that to make sure that the power of the company is being used to transform itself.” Two decades ago, ING became the world’s first branchless, online bank, offering services via phone and internet. Today the Dutch multinational has 33 million customers around the world. The post Ep201 – Benoit Legrand, Global Head of FinTech at ING appeared first on 11FS. The post Ep201 – Benoit Legrand, Global Head of FinTech at ING appeared first on 11:FS.