At first consideration, banking may seem like an unlikely focus point for the transformative potential of lean and agile digital technology. Images of cumbersome vaults, grand buildings and long-standing heritage colour the industry’s popular perception. However, whereas once rigid endurance was the measure of a bank’s success, now, particularly in the COVID-19-affected world, the core distinguisher of quality in a leading organisation centres on change and the ability to adapt to it. Launched in 2011, Mambu was created in order to facilitate this operational shift for banking clients using a combination of future-ready tech and a visionary cultural philosophy.
“I always had a passion for combining my interest in technology with something a little bit more broad,” explains Eugene Danilkis, CEO and co-founder. “I wanted to figure out the way people interact with technology and how that information could be employed to design a great user experience, injecting technology in the right parts of the journey.” A computer science major and genuinely passionate about how technology interacts with people, Danilkis gained experience first as a programmer and then as a team lead. It was while working in an interdisciplinary programme at Carnegie Mellon University combining tech design, business and psychology that he determined the value a Software-as-a-Service (SaaS) platform could have in the finance sector. “We realised that giving organisations anywhere in the world a platform upon which they can build and create financial products and digital experiences would have a massive impact.”