Image 3

Kearney: Toward a global network of digital hubs


A new wave of service-delivery model disruption has arrived with the prominence of a global network of digital hubs.

Kearney’s Global Services Location Index (GSLI) has identified three major evolutions in tech service-delivery models over the past three decades. First came “offshoring.” Then there was “outsourcing.” More recently, automation gave rise to “no-shoring.”

Now a fourth wave is upon us. Even as automation has transformed service operations, human capability has remained a central factor. Increasingly, the presence of concentrated, digital-savvy talent is a key differentiator between nations, regions, and cities vying for consideration as business-service locations.

Such “digital hubs” are changing the way global corporations source their rapidly growing tech-service needs. These nodes of highly skilled digital practitioners are increasingly serving as “one-stop shops”—and proximity to them is becoming a crucial factor for companies seeking to keep up with ever-accelerating change.

Download the full report here.

Share this Article
Related Insights
Since 2014, Holland FinTech has been mapping the fintech landscape, in the Netherlands and abroad.
Landing in the Netherlands
New to the Netherlands? Want to know who is who and where to meet them? Read all about the Dutch market, and find your path to successful market access!
Amsterdam Fintech Week
Amsterdam FinTech Week is back on 12-15 September! Be a sponsor, co-organizer, or just participate at the summit or one of the countless side events.

How likely are you to recommend Holland FinTech?