Member Blog
Published
Share

True cost of failed payments

Recent study reveals the impact that failed and delayed payments can have on both customer service and customer retention within the EMEA region.
Impacts of failed or delayed payments.

Data from the EMEA – True cost of failed payments infographic reveals that 88% of survey respondents from across the financial, fintech and corporate landscape, claim that failed or delayed payments has an effect on both customer experience or service, with more than 60% of respondents claiming this also influences the number of lost customers.

Did you know that every year €371k is spent on fixing payments and over 60% of that cost is allocated towards fixing broken payments?

Dig deeper into the EMEA – True cost of failed payments infographic and uncover the true cost of failed or delayed payments.

_____

Download the full report here.

Share this Article
Related Insights
Featured
Holland Fintech Digital Transformation Paper 2024
Holland Fintech is proud to present the Digital Transformation Paper 2024. This whitepaper, led by the Holland Fintech working group Digital Transformation in collaboration with Accenture, provides valuable insights into the dynamics and key factors influencing successful collaborations between fintechs and incumbents.
Holland Fintech Pavilion at Money 20/20
Money 20/20 – Join our Pavilion! The Holland Fintech Pavilion offers a unique opportunity to connect with a global audience of fintech professionals. Located at the heart of Money 20/20, the pavilion provides a central hub for networking, collaboration, and exposure.
Amsterdam Fintech Week
Amsterdam FinTech Week is back on 2-4 October 2024! Be a sponsor, co-organizer, or just participate in our community events.

How likely are you to recommend Holland FinTech?