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True cost of failed payments

Recent study reveals the impact that failed and delayed payments can have on both customer service and customer retention within the EMEA region.
Impacts of failed or delayed payments.

Data from the EMEA – True cost of failed payments infographic reveals that 88% of survey respondents from across the financial, fintech and corporate landscape, claim that failed or delayed payments has an effect on both customer experience or service, with more than 60% of respondents claiming this also influences the number of lost customers.

Did you know that every year €371k is spent on fixing payments and over 60% of that cost is allocated towards fixing broken payments?

Dig deeper into the EMEA – True cost of failed payments infographic and uncover the true cost of failed or delayed payments.

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Download the full report here.

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