|Recent study reveals the impact that failed and delayed payments can have on both customer service and customer retention within the EMEA region.|
Data from the EMEA – True cost of failed payments infographic reveals that 88% of survey respondents from across the financial, fintech and corporate landscape, claim that failed or delayed payments has an effect on both customer experience or service, with more than 60% of respondents claiming this also influences the number of lost customers.
Did you know that every year €371k is spent on fixing payments and over 60% of that cost is allocated towards fixing broken payments?
Dig deeper into the EMEA – True cost of failed payments infographic and uncover the true cost of failed or delayed payments.
Download the full report here.