The NHS Practitioner Health Programme (PHP) needed an automated online patient booking system to deliver a fast, easy and confidential care service to doctors and trainees across England. Implementation partner Truewind used OutSystems low-code development platform to develop a new mobile app and a fully automated General Practitioner care system, which is now being rolled out to 85,000 health professionals countrywide.
The challenge
The NHS Practitioner Health Programme (PHP) delivers care to doctors and trainees with mental health and stress issues. In 2016, PHP was commissioned by NHS England to deliver the world’s first nationally funded free health service of its kind for GPs. This care and support plan would include a variety of face-to-face services providing general psychiatric assessment, treatment and ongoing support. As part of the new service, the NHS PHP needed to build a mobile app and an online patient booking system that provided anonymity to patients. And to meet the go-live date, the app had to be ready in less than two months.