The Unblu Platform allows organizations to engage and interact with the visitors/customers on their websites and mobile applications, guiding them through their digital journey to successful completion of a business transaction. Our platform is specially architected to allow advisors and relationship managers to engage with customers in secure environments such as online banking applications or customer portals, leveraging the advisory and support experience to the next level. Unblu customers can:
- Increase trustworthiness and loyalty, increase sales and advise your customers as they go (long-term advice)
- Make online channels powerful by assisting in the moment of truth (more transactions)
- Reduce costs and increase customer satisfaction thanks to supreme online support (better support)
The Unblu platform enables client service agents and visitors to engage, converse, browse & collaborate in the same web asset or mobile application simultaneously. Our customers leverage their existing investments in the digital channels, increase the number of customer interactions, and reduce the TCO.